T AND N SAGAR, LLC
Our Website http://www.tandncollection.com (the “Website or “Site”) is owned and operated by T and N Sagar, LLC, a New York limited liability company (“T and N Sagar” or the “Company”). T and N Sagar is committed to protecting our users’ privacy and doing business with the highest ethical standards and appropriate internal controls. We understand that you care how information about you is used and shared, and we wish to assure you that we will use your information responsibly.
A SPECIAL NOTICE ABOUT CHILDREN
T AND N SAGAR IS COMMITTED TO PROTECTING THE PRIVACY OF CHILDREN. OUR WEBSITE IS A GENERAL WEBSITE FOR ADULTS INTERESTED IN PURCHASING OUR PRODUCTS. NEITHER OUR WEBSITE NOR ANY OF OUR SERVICES ARE DESIGNED OR INTENDED FOR USE BY INDIVIDUALS UNDER THE AGE OF 18. FOR THAT REASON, WE WILL NEVER KNOWINGLY COLLECT OR MAINTAIN INFORMATION FROM OUR WEBSITE FROM ANYONE UNDER 18, AND NO PART OF OUR WEBSITE IS STRUCTURED TO ATTRACT ANYONE UNDER 18. TO RESPECT THE PRIVACY OF CHILDREN AND TO COMPLY WITH THE CHILDREN’S ONLINE PRIVACY PROTECTION ACT, IF YOU ARE UNDER THE AGE OF 18, YOU MAY ONLY USE THIS WEBSITE IN CONJUNCTION WITH, AND UNDER THE SUPERVISION OF, YOUR PARENTS OR GUARDIANS
T AND N SAGAR, LLC, HOWEVER, IS NOT RESPONSIBLE FOR DETERMINING THE AGE OF ITS USERS AND HAS NO LIABILITY WHATSOEVER IF A MINOR USES OUR WEBSITE TO ACQUIRE GOODS AND/OR SERVICES THAT WOULD OTHERWISE BE PROHIBITED DUE TO THE MINOR’S AGE. THE PARENTS SHOULD MONITOR THEIR CHILDREN’S INTERNET USAGE.
A. Non-Personal Information
is information that is not personally identifiable and that is obtained automatically through the use of our Website with a Web browser.
B. Personally Identifiable Information
is non-public information that is personally identifiable and obtained in the course of providing a product or service to you. It may include such information as your name, address, phone number, and financial data you provide to us.
2. Collecting Information.
Our primary purpose in collecting any information from you is to enable us to provide you an efficient and effective experience on our Website. By gathering information from our visitors, we can provide the services and features that best meet our visitors’ needs, and we can customize our service in our effort to make your experience an enjoyable one. We only collect information about you that we consider necessary for achieving this purpose as follows:
A. Internet Technology.
We or our service providers use internet technologies like cookies, Web beacons and log files to (i) assist us in providing services to you; (ii) track activity on our Website; and (iii) determine how you came to our Website. We do not link any of this Non-Personal Information to any Personally Identifiable Information you may provide us without your permission.
A cookie is a small piece of data which is sent to your browser from a Web server and stored on your computer when you visit www.tandncollection.com. Cookies store information that a website may need in order to personalize your experience and gather website statistical data. Any time you visit the Website to browse or to read or download information, we collect and store the name of the domain and host from which you access the Internet (for example, msn.com, aol.com, etc.); the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access the Website; and the Internet address of the website from which you linked directly to the Website. We use this information to measure the number of visitors to areas of the Website, and to help us make the Website more useful and interesting to our visitors. We use information from cookies in the aggregate to analyze for trends and statistics, and then discard it—we do not track individuals, only instances of entry onto the Website.
We use both “session ID cookies” and “persistent cookies.” A session ID cookie terminates when you close your browser. A persistent cookie is a small text file stored on your hard drive for an extended period. We use persistent cookies to identify which areas of our Website you have visited, so the next time you visit the Website, those pages may be readily accessible. For example, a cookie allows you to automatically log into your personalized page.
Cookies are not linked to any Personally Identifiable Information on our Website.
C. Disabling or Deleting Cookies.
We use session ID cookies to monitor and improve the functionality and usability of our Website. Some consumers may not know that cookies are being placed on their computers when they visit websites. If you want to know when this happens, or to prevent it from happening, you can set your browser to advise you when a website attempts to place a cookie on your computer and to disable cookies. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.
Disabling cookies, however, will limit our ability to provide certain functionality on our Website. Similarly, deleting cookies may limit our ability to restore information from the earlier session when you return. We are not able to address any support issues that may arise from the deletion of our cookies.
D. Clear Gifs (Web Beacons/Web Bugs).
We may employ a software technology called clear gifs, also referred to as web beacons or web bugs, which help manage content on the Website by tracking what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence.
We may use clear gifs in our HTML-based emails to let us know which emails recipients have opened to allow us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please see Paragraph 6(M) “Choice and Opt-out.”
The information collected by Web beacons (i) allows us to statistically monitor how many people are using our Website and selected sponsors' and advertisers' Websites; (ii) how many people open our emails; and (c) for what purposes these actions are being taken. Our Web beacons are not used to track your activity outside of our Website or those of our sponsors.
E. Third Parties.
F. Sponsors or Advertisers.
G. Log Files.
Like most standard web Website service providers we use log files. These files include internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. The data in the log files, all of which is Non-Personal Information, is used to analyze trends, administer the Website, track users’ movement in the aggregate, make inventory purchasing decisions that will best serve our customers, and gather broad demographic information for aggregate use.
H. Automatic Tracking.
We automatically track certain information based upon your behavior on the Website. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve you.
Although you can browse some sections of the Website without being a registered user, certain activities including, without limitation, buying products from T and N Sagar, do require registration in which you will create a user name and password and provide certain Personally Identifiable Information using the My Account feature. We use this Personally Identifiable Information to contact you about the products and services on our Website in which you have expressed interest and to fulfill orders that you place. Once you give us your Personally Identifiable Information, you are no longer anonymous to us. In creating this account, you authorize T and N Sagar to store your Personally Identifiable Information. If you ever use a public computer to visit the “My Account” section of our website we strongly encourage you to log out at the conclusion of your session.
Information which we may gather includes the following:
(i) Your contact information, such as name, email address, address and telephone number;
(ii) Additional information we may ask you to send or questions we may ask you to answer to verify your identity.
(iii) Information based on your activities on the Website, such as search information, computer sign-on data, statistics on page views, traffic to, from and within the Website, ad data, and IP address and standard Web log information; and
(iv) Supplemental information lawfully obtained from third parties, e.g., a credit check
(v) Information about your commercial behavior.
(vi) Information submitted when completing surveys or entering contests.
Through the “My Account” feature, you may create a Wish List of products you want and share the items on your list by copying and pasting the URL. You may elect to make this Wish List public, so that friends and family can search for you by either name or email address.
J. Contests and Surveys.
We may use Personally Identifiable Information to notify contest winners and award prizes, to monitor Website traffic, or to personalize the Website (in the case of anonymous information collected in surveys) and to send participants an email newsletter. If we use a third-party service provider to conduct these surveys or contests, that provider may not be prohibited from using our users’ Personally Identifiable Information for any other purpose.
If you refer someone to our Website, we will ask you for that person’s contact information. We will then send your referral a one-time email inviting him or her to visit the Website. T and N Sagar stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your referral may contact us at firstname.lastname@example.org to request that we remove this information from our database.
L. Chat Rooms/Discussion Boards.
If you choose to post messages or leave feedback for other users through our Website, we will collect the information you post. We will retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other persons send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
3. Communication from Us.
A. Email Lists.
B. Special Offers and Updates.
D. Service-Related Announcements.
We may send you service-related announcements on those rare occasions when there are technological or other issues that may interfere with our service. For example, we will notify you when our system is to be temporarily shut down for maintenance. Generally, you may not opt-out of these communications that are not commercial or promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
E. Customer Service.
We will send you a welcoming email to verify your username and password, using the Personally Identifiable Information you provide us. We will use such Personally Identifiable Information to respond to your inquiries, to provide the services you request, to manage your account, and to provide you general customer service.
We will store Non-Personal Information that we collect through cookies, log files, clear gifs and similar technology to create a “profile” of your preferences. We may also link your Personally Identifiable Information and your purchasing history to information contained in your profile to provide promotions and offers specific to you and to improve the content of the Website for you.
G. Spoofing and Phishing. We do not share your profile with other third parties. We may use third party software for verification of your identity and address and to ensure proper shipping and billing procedures for your purchase. A common Internet scam is known as “spoofing” or “phishing.” This occurs when you receive an email from what appears to be a legitimate source requesting personal information from you. Please be aware that T and N Sagar will NEVER send you an email requesting you to verify credit card, bank information, or any other personal information. If you ever receive an email that appears to be from us requesting such information from you, DO NOT respond to it, and DO NOT click on any links appearing in the email. Instead, please forward the email to us at email@example.com, as we will investigate all instances of possible Internet fraud.
4. Use of Your Information.
A. Your Profile.
B. Accuracy and Updates.
C. Specific Uses.
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. The following are specific ways in which we may use your Personally Identifiable Information:
(i) To provide the services and customer support you request, including confirming emails related to our Website services, reminders and transaction;.
(ii) To process transactions upon your request;
(iii) To resolve disputes, collect fees and troubleshoot problems;
(iv) To improve our services and the Website's content and to customize your experience with our Website;
(v) To prevent and detect errors and fraud, abuse and other prohibited or illegal activities;
(vi) To enable our service providers to perform certain activities on our behalf;
(vii) To comply with our legal obligations, policies and procedures and for internal administrative and analytics purposes;
(viii) To send you notifications regarding new services or promotions offered by T and N Sagar that we think you may find valuable based on your communication preferences. If we use your Personally Identifiable Information to market to you, you will be able to opt-out of such uses.
(ix) To enforce our agreements, terms, conditions, and policies.
5. Accessing, Reviewing and Changing Your Personal Information.
You can review and change most of your personal information by logging into the Website and editing your Account Profile. Generally, we will not manually modify your personal information due to the difficulty in verifying your identity remotely. You must promptly update your personal information if it changes or if it is inaccurate.
Upon your request, we will close your account and remove your personal information from view as soon as reasonably possible based on your account activity and in accordance with applicable law. We do retain personal information from closed accounts to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms and Conditions of Use, and for other actions otherwise permitted by law.
6. When We May Disclose Your Information.
Except as set forth below, or in additional circumstances as authorized by you, T and N Sagar will not disclose any Personally Identifiable Information gathered from you on our Website.
A. To Operate Our Website.
We use an outside shipping company to fulfill orders and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use Personally Identifiable Information for any purpose other than to provide the intended service.
C. Marketing and Other Contractors and Service Providers.
D. Market Research. From time to time T and N Sagar or contractors and service providers operating on our behalf, may conduct online research surveys to gather feedback about our Website, our sponsors and opinions on important issues. Information may be gathered through email invitations, pop-up surveys, online focus groups or similar means. When participating in a survey, we may ask you to submit Personally Identifiable Information. This Personally Identifiable Information is used for research purposes, and is not used for sales solicitations.
E. Invoicing, Fraud, Collections and Other Service Providers.
We may share Personally Identifiable Information we collect, as permitted by law with service providers under contract who help with our business operations (such as fraud investigations, bill collection, invoicing, affiliate and rewards programs and co-branded credit cards).
F. Transfer of Ownership.
G. Affiliates and Third Parties.
We may share Personally Identifiable Information we collect with affiliates and third parties that are non-financial service providers (such as catalogers, retailers and publishers), financial service providers (such as insurance companies, and credit card issuers), and others (such as non-profit organizations). For example, we may share information with our affiliates and others, for the purpose of providing you with offers that may be of interest.
H. Co-branded Websites.
I. Co-Marketing Transfer of Ownership.
We may co-market our products or products of one of our designers or partners by sending you e-mails when you have previously evidenced interest in the products of that designer or partner. For instance, we may send an e-mail to all customers who have previously bought a product from Designer X, advertising the launch of their new product line or the availability of a new product, designed by Designer X, on our Website. We do not provide your e-mail address or other personally identifiable information to those designers or partners.
J. Links to Other Websites.
K. Legally Required Disclosure.
We reserve the right to disclose your Personally Identifiable Information as required by law; when we believe that disclosure is necessary to protect our rights, including, but not limited to companies such as credit reporting agencies, or servicing and processing companies; in response to a valid legal requirement to release this information such as a state or federal law, regulation, search warrant, subpoena, or court order to comply with a judicial proceeding; in connection with an actual or proposed corporate transaction or insolvency proceeding involving all or part of the business or asset to which the information pertains; or in special cases, such as in response to a physical threat to you or others, to protect property, or defend or assert legal rights.
L. California Privacy Rights.
If your registered address with us is in California, we will not share information with third parties for marketing purposes. Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. To request a copy of the information disclosure provided T and N Sagar pursuant to Section 1798.83 of the California Civil Code, please contact INSERT CONTACT INFO. In addition, T and N Sagar maintains and/or Opt In and Opt Out choice for the use of your personal information by third parties for direct marketing purposes, as detailed in Paragraph 6(M) below.
M. Choice and Opting Out.
You may “opt out” of having your personal information shared for marketing purposes, such as receiving product offers via e-mail or postal mail, and from receiving product offers directly from us via e-mail or postal mail. There are several ways in which you can opt-out of receiving such future email communications: 1. We provide you with the opportunity to opt-out at the point where we request information from you, such as when you take action through our site; 2. When you set up your account with us, you also may the opportunity to specify the email subscriptions that you wish to receive or not receive; 3. You can update your email subscription preferences through your account at any time. You may also correct or update certain personal information that you have provided by editing your profile on your account; 3. You also have an opportunity to opt-out of receiving future email communications from us by following the "unsubscribe" or "remove" instructions contained in emails we send you; and 4. You may direct us not to share that information by contacting us firstname.lastname@example.org. We may continue to contact you via email for administrative or informational purposes, including follow-up messages regarding the administration of your account, contests you have entered or other transactions you have undertaken. If you choose not to give us your personal information at all, you can still access the Website; however, you will not be able to access areas that require registration or personal information.
7. CAN-SPAM Compliance Notice.
T and N Sagar and any of its affiliates fully comply with the federal CAN-SPAM Act. You may always opt out of receipt of further non-essential email correspondence from us.
8. Security Policy & User ID/Password.
Our Website utilizes various information security measures such as Internet firewalls, an intrusion detection system, encrypted data transmission, and operating procedures to protect your Personally Identifiable Information, accounts, passwords, etc. This information is kept separate and confidential; there is no chance of any other user seeing your information unless you have given them your user ID and password. As such, you should protect your user ID and password and NOT share it with anyone. If you believe your user ID and password have been compromised, please contact our technical support department at email@example.com to request a new user ID/password.
9. Use of Credit Cards.
To purchase products and services from our Website, you may have to provide a credit card for billing purposes. All payments are processed via Secure Socket Layer and are fully encrypted. We do not store credit card information. We use a top-tier third-party billing service for credit card processing. We use our best efforts to make sure that your credit card number is kept strictly confidential by using only third-party billing services that use the latest security encryption technology to protect your credit card number from unauthorized use. You, however, understand and agree that we are in no way responsible for any misuse of your credit card number.
The security of your personal information is important to us. When you enter sensitive information on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web Website, you can email us at firstname.lastname@example.org.
11. Publicly Displayed Information and Other Exemptions. Security.
We are not responsible for the Personally Identifiable Information you choose to submit in public forums such as chat rooms or bulletin boards on our website. Once you submit such information to a chat room, forum, bulletin board, or other public venue the information is no longer deemed confidential.
12. International Use.
15. General Disclaimers
All right, title and interest to the content of this Website (www.tandncollection.com) is vested in T and N Sagar, LLC, and is copyright protected. This content includes, but is not limited to, text, graphics and icons, and copyrighted materials of T and N Sagar, LLC and its suppliers and affiliates, as well as trademarks, service marks and trade names of T and N Sagar, LLC and its suppliers and affiliates. All rights are reserved. You may use the content only to learn about, evaluate, and/or acquire the goods or services of T and N Sagar.
We make every effort to provide accurate and timely information on our Website. Inadvertent technical factual inaccuracies, omissions, and typographical errors may occur, however, for which we apologize. Our Website and its content are delivered on an "as-is" and "as-available" basis. T and N Sagar reserves the right to make changes and corrections at any time, without notice.
Should you decide to acquire goods or services from T and N Sagar, our Terms and Conditions of Use is considered the governing agreement between you as a user of our Website and T and N Sagar, and it supersedes any other information on our Website.